Applicant Assistance

Whether you're requesting a copy of your background report or you wish to dispute the accuracy of your report, RAI can help.

Requesting a copy of your report

If you believe RAI has performed an employment background investigation on you and you would like to receive a copy, please click on the link below to complete this form, indicating that you wish to receive a copy.  The report will be e-mailed to you at the provided e-mail address. If you wish to receive a copy of your report via postal mail, please notify us by contacting disputes@raiglobal.com after you have completed the copy request form on the following screen.

 

Request a Copy

 

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Disputing your report information

If you have received a copy of an employment background investigative report and wish to dispute the accuracy or completeness of any information in the report, please click the link below to complete the form, indicating which part(s) of the report you are contesting, the reasons you disagree with that part of the report, and any other information you deem relevant to your dispute.

You may submit documents in support of your dispute by sending via regular mail to RAI General Counsel Office, 27999 Clemens Road, Westlake, OH 44145.

Please also include any documents you believe support your dispute.

We will promptly investigate your dispute and in most cases, advise you of the results of our investigation within 30 days of receipt.  It is important that you include as much detail as possible in order for us to promptly investigate your dispute.  A member of the RAI team will reach out to you shortly via e-mail to confirm receipt of your dispute.

Please be advised that submitting false information or documentation may constitute a criminal offense in the jurisdiction in which you reside.

 

File a Dispute